Author: 9had

120k service, NOX upgrade

After seven year, we are getting closer to 120.000 km mark. Currently at 114.000 km, car is calling on service. Hopefully not because there is something wrong with it. But because previously, i’d always do service before winter, so there is new engine oil lubricating on the cold days of Scandinavian winters. So interval has been moved by few thousands kilometers.

But, most exciting is, exciting is not proper term… Nervous perhaps fits better. Danish authorities are forcing all cars involved in Volkswagen Dieselgate (NOX fraud) to be upgraded. And mine is one of them. So this time around, beside interval service, there will be a software upgrade and installation of “plastic pipe” of some kind, to make airflow to the engine more even. Or something like that.

But, in the last year, there have been plenty reports, where owners experienced problems with their cars, after this same upgrade. Where EGR, injectors, particle filter and other exhaust systems would fail. Volkswagen does not think these were connected to upgrade itself, but nevertheless used to fix the issues either free of charge or with considerable discounts. I wonder why, they are being so generous?

We’ll see, how it works out for me…

Dieselgate

Not only did I buy DSG7-gate car, now it has the Dieselgate features. Thanks for shit Volkswagen!

Can’t wait to see, what solution they come up with, in solving this. Will they, just limit engine to limit emissions, or will they automagically do something technical that will improve emissions.

Judging from previous solutions and excuses, they will probably choose cheapest solution possible, and screw once again their customers.

Got a phone call yesterday…

Yesterday, I got a phone call from the “Appeals board for cars” (in Danish, “Ankenævn for biler”) but was unable to take the phone. This is the board where I exactly one year ago today, placed a complaint on problems with my car.

Will try to get in touch with them today, and see what is going to happen next. Today might be the day, where my complaints get answers and a conclusion.

I can’t stop but wonder if this phone call has anything to do with VW DK offering ex gratia repairs on DSG7 …

Possible ex gratia rumour for DSG7 owners in Denmark

Few days ago, I’ve been notified about some reports that VW Denmark has issued ex gratia on DSG7 gearboxes. According to the rumours, which I was not able to confirm just yet, it will cover DSG7 gearboxes not older than 6 years, or 200.000 kilometers.

Al though it is not warranty, this could be positive in reassuring confidence in VW DSG7 gearboxes, that were hit with massive global problems on almost all markets except European.

Must point out that this rumour has not been confirmed, only something I’ve read on a Danish VAGcars.dk forums. According to posters of the rumour, they are either working in Volkswagen Service Partner or know someone who does. Which is of course positive, but I will need to have some written documentation, before I can take it as granted. Too many times I’ve been burnt by oral agreement and later on, they forgot all about it. So, for now, this is only to be considered as a rumour, and nothing else but that.

What does “ex gratia” means?

It means that Volkswagen covers partial costs of parts, and only, parts or repairs/replacements of parts, out of the goodwill/kindness. You will still have to pay hourly rate your service partner charges.

Audi A1: help, save my Audi!

Audi Germany, offers extended warranty to an owner of an Audi A1, with S-tronic. S-tronic is Audi term for the same gearbox that Volkswagen calls DSG7.

“Annoyance of the week”

 

Mr. Hennecke: My Audi A1 Sportback 1.6 TDI S-tronic factory apparently wrong Software to obtain control of engine and transmission. Before my dealer the mistake he has known, he tried several times to fix the car. From the factory, even the complete gearbox-clutch unit has been replaced. But also by itself has nothing veined: The vehicle is not reasonably mobile. It bucks, and from, gears are outrageous noises when I shift or slow driving.

Audi: In the context of the present complaint, a especial optimization software was developed. It is the Audi partners in
Germany recently available. Of course, we are
Mr. Hennecke convey an appointment with his Audi dealer to have them play for free software.

Magazine Editor: Even the software update has not improved the situation of Mr. Hennecke. The A1 Sportback goes not always trouble-free. As compensation, Audi has now offered him an extended warranty.

 

Help, save my Audi!
Help, save my Audi!

 

 

VW in China recalls imported cars as well

Some more news from China, about DSG7 (DQ200) gearboxes. VW in China is issuing recall on imported cars as well. That is, VW cars with DSG7, not manufactured in China. Which was the fundamental excuse for Volkswagen’s claim for not recognising the same problem in the rest of the world. Even thou symptoms and problems are 100% identical to those in China. Volkswagen, so far, is still refusing to acknowledge existence of the problem in Europe and elsewhere.

With this latest recall, one could conclude following;

  • VW is well aware of the issue with their DQ200 gearboxes and is trying to hide the extend of the problem.
  • All DQ200 gearboxes are manufactured in China, contrary to what VW wants us to believe.

To recap, for less informed readers on recall

Across Europe and world as well, VW is claiming that only Chinese manufactured gearboxes are defective and therefore, no other markets are affected by this problem with their DSG7 (DQ200) gearboxes. But this new recall, that is actually recalling imported cars (non-Chinese manufactured) with DSG7. Which throws out of the window VW theories/reasons for defective gearboxes. On all continents there are customers with DSG7 gearboxes, with same problems. Only difference there is, how Volkswagen is “forced” to react. Everything else about this problem is actually identical.

  • Power loss
  • Slipping clutches
  • Noise

Read the original article :: http://english.cri.cn/6826/2013/07/04/2702s773954.htm

Still waiting …

I stopped counting days and then even months…
It’s certainly been more than a half a year since submission of my case.
Last year… October or something…

But I am still waiting for the closure in the case, about problems with gearbox vows I have had since I bought my current VW car with DSG7.

Unbelievable that it takes a big corporation 2 years and counting, to fix a car problem. Or at least offer a new car, after all I did not buy a car, so that VW mechanics can practice on my car.

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