Last time I spoke to my VW Service Partner and VW Importer for Denmark, they wanted to find a reference car to see if this car has the same noise, and if it behaves the same way as mine does. I guess they are hoping to prove to me, that this car/model is supposed to do this. As they keep on telling me, that this is normal behavior for this make and model. And they need exact car as mine, to use it as reference point. I tried to argue and reason with them, in regard, that I could find evidence of others having same problems, on different makes and models. But it felt to deaf ears.
Here I will try to prove that this has nothing to do with the car/model or make but that it has to do with DSG7 design, which is most probably, flawed by design. And this is not going to be that hard, as this is easy to prove by simple search on the internet. So their reasoning, is, this is “serial production standard”. I wrote about this in my last post, here.
If this is Serial Production Standard for my car;
- why is this happening to other models and makes;
- why this did not happened from the start;
- when they replaced the flywheel on my car, problem disappeared for about 18.000 km and then it came back, why.
No answers to these questions.
Let’s have a look on what models I have been able to find same complaints from their owners.
This makes it easy for me to logically conclude that my car/model is not alone in this so-called, “Serial Production Standard”, and trying to prove it by finding a reference car that has the same configuration as mine is not going to prove anything. This is again, most probably an attempt to extend their time in which they have to figure out what to do, or how to reply to my inquiries, and waste mine.
Thread (in Danish) about problems with DSG7, on one of the big names in online used cars websites of cars in Denmark Link: http://www.bilbasen.dk/forum/generelt/erfaring-med-automatikdsg/23512
On a Danish website, for owners of all Volkswagen AG (VAG) cars, are gathered and discuss all aspects of their cars, there is a poll about problems in general with DSG (6 and 7), and result is showing it clearly. Poll and discussion: http://www.vagcars.dk/phpbb/viewtopic.php?f=73&t=60305
Results as of writing this are, 110 people answered the poll, 68 (62%) did not have problems and 38% did have problems. Out of these there are 21 with DSG7 gearboxes. Of those, 10 (48%) had problems, while 11 (52%) did not have problems. I know, this poll is not scientific in any way, but that’s what it shows.