Volkswagen Australia is recalling DSG7 (DQ200) gearboxes, this time, it’s the oil that is thought to be the cause of some problems with this gearbox. http://volkswagenaustralia.com.au/internationalrecalls/
I wonder what will VW in Europe, or at least Denmark do. My car is soon to reach 60.000 km service mark. Will they change oil as precaution or just leave it as is?
Yesterday, I got a phone call from the “Appeals board for cars” (in Danish, “Ankenævn for biler”) but was unable to take the phone. This is the board where I exactly one year ago today, placed a complaint on problems with my car.
Will try to get in touch with them today, and see what is going to happen next. Today might be the day, where my complaints get answers and a conclusion.
I can’t stop but wonder if this phone call has anything to do with VW DK offering ex gratia repairs on DSG7 …
Few days ago, I’ve been notified about some reports that VW Denmark has issued ex gratia on DSG7 gearboxes. According to the rumours, which I was not able to confirm just yet, it will cover DSG7 gearboxes not older than 6 years, or 200.000 kilometers.
Al though it is not warranty, this could be positive in reassuring confidence in VW DSG7 gearboxes, that were hit with massive global problems on almost all markets except European.
Must point out that this rumour has not been confirmed, only something I’ve read on a Danish VAGcars.dk forums. According to posters of the rumour, they are either working in Volkswagen Service Partner or know someone who does. Which is of course positive, but I will need to have some written documentation, before I can take it as granted. Too many times I’ve been burnt by oral agreement and later on, they forgot all about it. So, for now, this is only to be considered as a rumour, and nothing else but that.
It means that Volkswagen covers partial costs of parts, and only, parts or repairs/replacements of parts, out of the goodwill/kindness. You will still have to pay hourly rate your service partner charges.