Tag: grinding

Noise and shaking is back … again

Oh well … it lasted for a 6 months and problem is back again … Just like, the last times. They claim to have fixed it, and it lasts for few weeks, sometimes months and it’s back again …

Last night, I was driving and felt the grinding noise and shaking, again. I thought to have heard the noise before, very faintly but tried to convince myself, that it was mine imagination. This time it was no mistake what it was. Drove for few kilometers and on an intersection after a full stop, it started to grind and shudder. Glanced at the odometer, and saw, 47.502 km. Which is about 4.500 km since VW claimed to have fixed the problem, and there was nothing wrong with the car.

Difference now is, I have case against them, and can’t complain about it, while this is going on. And the car is out of warranty, but VW ensured me that there is still two year warranty on parts they already replaced. So If it turns out it is still the same parts that are breaking, warranty will hopefully cover it. Unless they decide to replace something else now, or… after the legal proceedings are done.

What is this all about?

Well, in November 2010, I bought a brand new Volkswagen Touran (model 2011). Not long time after I bought the car, I started noticing the strange behaviour when it would shift gears. This was my first DSG car, manual transmission with automatic gear changing; So I didn’t know what to expect and it was snowy so I contributed the behaviour to slippery surface.

Complaint (3) Noise is back

So, the noise is back, although very settle, but it’s there nonetheless. Went to dealership to let them know, about it. And they were puzzled. They did some diagnostics, but no errors showed up. They decided to update software in mechatronic unit and in the engine/on-board computer. Not much changed. But told me that they have seen the problem before, and that flywheel replacement helped.