Tag: VW

Still waiting …

I stopped counting days and then even months…
It’s certainly been more than a half a year since submission of my case.
Last year… October or something…

But I am still waiting for the closure in the case, about problems with gearbox vows I have been having since I bought my current VW car with DSG7.

Unbelievable that it takes a big corporation 2 years and counting, to fix a car problem. Or at least offer a new car, after all I did not buy a car, so that VW mechanics can practice on my car.

If I told you, that my car spent 2-3 months in the shop, on different occasions, in the first 2 years of its life, would you believe me? Well… It’s correct … Every time I left it, it took them at least a week to return the car. On the last occasion, it took them 4+ weeks …
You’d think my car was all broken up since it took them 4 weeks to fix.
But no… They returned it in the same condition and said it is fixed and they can’t to anything to it.

Now I am waiting for the Council for car complaints. They are also taking their time…
Difficult to count how many times my car was in the shop for the same problem. And issue a statement, “give the customer money back or new car to try his luck with”.
As I am pretty sure law is on my side, when product is defective within warranty period and manufacturer had 3 tries to fix the issue, they are obligated to offer money back or new unit. And in this case a new car.
Well none of the things I was offered. I even claimed both options but was promised that they will fix it this time.

VW to recall 21 different models, est. 680.000 vehicles…

http://www.bloomberg.com/news/2013-03-20/volkswagen-recalls-384-181-vehicles-in-china-for-gearbox-faults.html The company is recalling vehicles with the seven-speed variety of its direct-shift gearboxes, bearing the cost for replacing defective equipment and upgrading the software, it said in an e-mail statement. LMC estimates Volkswagen sold about 680,000 vehicles equipped with the potentially faulty DSG gearboxes.

Volkswagen China to “voluntarily” recall cars with DSG

Volkswagen has been and will continue to actively cooperate with the competent authorities. Volkswagen will launch a voluntary recall for DSG issues. Details in regards to the recall, Volkswagen will be announced in the near future. Original Link from VW China :: http://www.vw.com.cn/en/corporate_information1/news/NewsIndex.suffix.html/News2013~2FNews_2013_6.html More on a subject of defective DSG gearboxes in China :: http://www.chinadaily.com.cn/business/motoring/2013-03/16/content_16313553.htm and http://www.chinadaily.com.cn/business/motoring/2013-03/18/content_16317719.htm