Volkswagen Australia is recalling DSG7 (DQ200) gearboxes, this time, it’s the oil that is thought to be the cause of some problems with this gearbox. http://volkswagenaustralia.com.au/internationalrecalls/ I wonder what will VW in Europe, or at least Denmark do. My car is soon to reach 60.000 km service mark. Will they change oil as precaution or just […]
Few days ago, I’ve been notified about some reports that VW Denmark has issued ex gratia on DSG7 gearboxes. According to the rumours, which I was not able to confirm just yet, it will cover DSG7 gearboxes not older than 6 years, or 200.000 kilometers. Al though it is not warranty, this could be positive […]
Some more news from China, about DSG7 (DQ200) gearboxes. VW in China is issuing recall on imported cars as well. That is, VW cars with DSG7, not manufactured in China. Which was the fundamental excuse for Volkswagen’s claim for not recognising the same problem in the rest of the world. Even thou symptoms and problems are […]
I stopped counting days and then even months…
It’s certainly been more than a half a year since submission of my case.
Last year… October or something…
But I am still waiting for the closure in the case, about problems with gearbox vows I have been having since I bought my current VW car with DSG7.
Unbelievable that it takes a big corporation 2 years and counting, to fix a car problem. Or at least offer a new car, after all I did not buy a car, so that VW mechanics can practice on my car.
If I told you, that my car spent 2-3 months in the shop, on different occasions, in the first 2 years of its life, would you believe me? Well… It’s correct … Every time I left it, it took them at least a week to return the car. On the last occasion, it took them 4+ weeks …
You’d think my car was all broken up since it took them 4 weeks to fix.
But no… They returned it in the same condition and said it is fixed and they can’t to anything to it.
Now I am waiting for the Council for car complaints. They are also taking their time…
Difficult to count how many times my car was in the shop for the same problem. And issue a statement, “give the customer money back or new car to try his luck with”.
As I am pretty sure law is on my side, when product is defective within warranty period and manufacturer had 3 tries to fix the issue, they are obligated to offer money back or new unit. And in this case a new car.
Well none of the things I was offered. I even claimed both options but was promised that they will fix it this time.
In the last few months, some major media, here in Denmark, reported on DSG7 problems, and had interviews with PR-reps from VW Denmark. VW Denmark is not budging in DSG7 problems. Journalists were mostly asking same questions, and getting the same answers. Or, perhaps VW Denmark only answered on selected questions. But, common theme in the articles […]
We have new information about problems with DSG7 gearbox. According to figures from VW DK, there are about sold 8.500 cars with DSG7 in Denmark. And only 311 of them would have had problems with the gearbox. It is about 3.7% of cars with DSG7 … We do not know what the overall margin of error is […]
Was sent this few days ago. It’s a document that dwells a bit more into problems of VAG 7-speed DSG gearbox. In a bit more detail, than I was able to do and found before. DSG DQ200 0AM – Problems and thoughts There is one interesting thing here, that I was not aware of before, and it is the […]
http://www.bloomberg.com/news/2013-03-20/volkswagen-recalls-384-181-vehicles-in-china-for-gearbox-faults.html The company is recalling vehicles with the seven-speed variety of its direct-shift gearboxes, bearing the cost for replacing defective equipment and upgrading the software, it said in an e-mail statement. LMC estimates Volkswagen sold about 680,000 vehicles equipped with the potentially faulty DSG gearboxes.
Volkswagen has been and will continue to actively cooperate with the competent authorities. Volkswagen will launch a voluntary recall for DSG issues. Details in regards to the recall, Volkswagen will be announced in the near future. Original Link from VW China :: http://www.vw.com.cn/en/corporate_information1/news/NewsIndex.suffix.html/News2013~2FNews_2013_6.html More on a subject of defective DSG gearboxes in China :: http://www.chinadaily.com.cn/business/motoring/2013-03/16/content_16313553.htm and http://www.chinadaily.com.cn/business/motoring/2013-03/18/content_16317719.htm
A consumer in France, filed a lawsuit against VW, for troubles with DSG7 gearbox, and won. Interesting thing is, that his/hers problems with DSG7 are identical to mine. Here is the verdict, the most important parts. (Translated by Google Translate) Receives a request for declaring the cancellation of the sale of a motor vehicle VOLKSWAGEN […]