Tag: Volkswagen

In China and US Volkswagen issues prolonged warranty on DSG gearbox…

I just read an article on Malaysian website (CBT) regarding problems with Volkswagen DSG7 gearboxes in China, from June 2012. Volkswagen has offered to prolong warranty on all their models with DSG7 in China, to 10 years or 160.000 km. The same thing has happened in 2009 for US customers. See document here. But I guess Europeans are not that lucky…

Article is especially interesting, as it mentions all those things I have been having with my car. So it is regarded as fault in the US and China, but Volkswagen Denmark and Volkswagen AG claims that this is “serial production standard”… But they still refuse to give me an official document stating this. So, no official acknowledgment, just excuses and coverups.

Not alone …

Today I was contacted by a group of French VW owners that are having same problems as I am, and they are organised. They informed that VW in China have prolonged warranty on VW DSG7 gearboxes… Which is good news for Chinese owners, but why are European owners silent in this matter?

Source: http://www.autoevolution.com/news/faulty-volkswagen-dsg-gearboxes-reported-in-europe-46766.html

What is this all about?

Well, in November 2010, I bought a brand new Volkswagen Touran (model 2011). Not long time after I bought the car, I started noticing the strange behaviour when it would shift gears. This was my first DSG car, manual transmission with automatic gear changing; So I didn’t know what to expect and it was snowy so I contributed the behaviour to slippery surface.