Some more news from China, about DSG7 (DQ200) gearboxes. VW in China is issuing recall on imported cars as well. That is, VW cars with DSG7, not manufactured in China. Which was the fundamental excuse for Volkswagen’s claim for not recognising the same problem in the rest of the world. Even thou symptoms and problems are […]
In the last few months, some major media, here in Denmark, reported on DSG7 problems, and had interviews with PR-reps from VW Denmark. VW Denmark is not budging in DSG7 problems. Journalists were mostly asking same questions, and getting the same answers. Or, perhaps VW Denmark only answered on selected questions. But, common theme in the articles […]
We have new information about problems with DSG7 gearbox. According to figures from VW DK, there are about sold 8.500 cars with DSG7 in Denmark. And only 311 of them would have had problems with the gearbox. It is about 3.7% of cars with DSG7 … We do not know what the overall margin of error is […]
Volkswagen has been and will continue to actively cooperate with the competent authorities. Volkswagen will launch a voluntary recall for DSG issues. Details in regards to the recall, Volkswagen will be announced in the near future. Original Link from VW China :: http://www.vw.com.cn/en/corporate_information1/news/NewsIndex.suffix.html/News2013~2FNews_2013_6.html More on a subject of defective DSG gearboxes in China :: http://www.chinadaily.com.cn/business/motoring/2013-03/16/content_16313553.htm and http://www.chinadaily.com.cn/business/motoring/2013-03/18/content_16317719.htm
While I am waiting for the verdict of my complaint to danish authority for car complaints, I have discovered an article from Teknikens Värld (Swedish car mag). This article is rising an important point in the defective DSG7 gearboxes from VW. Some taxi companies in Sweden, have been advised, by VW, not to buy models […]
So, the authority I complained to regarding my vows with my VW and its DSG7 gearbox, finally got the dealership to respond to my complaints. And basically, they do not see it as their responsibility. Case is not done, and is now up to the authority to decide what should be next step in the process. […]
The other day, in my inbox I found a newsletter from Volkswagen Denmark, which I subscribe to, and theme is praising the VW cars for their used car values. They are praising mostly Golf, but also in general all Volkswagen cars. Analysis was made by an online car magazine in Danish and compare value loss of used cars across makes and over 4 year period.
Just sent yet another mail, asking for updates.
Last time I spoke to them on the phone, they told me, that they are not going to do anything unless they can find this “reference car” that matches my model. Deadline for this was on November 9th, but they extended it indefinitely. Wanted to know if I am waiting for this car till kingdom come or what?
UPDATE: Got the reply. They are doing nothing, as result of my complaint to Authority for car complaints (or whatever it is called in English :-)) …
Which is understandable. But I would still prefer, they tried to fix this, in stead of waiting for somebodies conclusion on, if they should have sold me the car or not.
So for now, there is nothing but wait…
I wanted to comment on few things regarding Volkswagen’s conclusion on my problems with DSG7 gearbox. After replacing a DSG7 gearbox, flywheel, dual clutches (twice), mechatronic (reset twice and replacement once) the car/gearbox is still making grinding noise and shuddering/juddering and having uneven acceleration on periodical basis. They (VW) concluded that this is “Serial Production […]
Found this piece of information on TPI2026096 bulletin, that I was looking for few days ago. It suggests complete opposite what VW Denmark have told me. This tells me that they are either not aware of this or that they are willingly trying to hide the problem. This also tells that there is an issue, and that […]