Last time I spoke to my VW Service Partner and VW Importer for Denmark, they wanted to find a reference car to see if this car has the same noise, and if it behaves the same way as mine does. I guess they are hoping to prove to me, that this car/model is supposed to do this. […]
So, the authority I complained to regarding my vows with my VW and its DSG7 gearbox, finally got the dealership to respond to my complaints. And basically, they do not see it as their responsibility. Case is not done, and is now up to the authority to decide what should be next step in the process. […]
The other day, in my inbox I found a newsletter from Volkswagen Denmark, which I subscribe to, and theme is praising the VW cars for their used car values. They are praising mostly Golf, but also in general all Volkswagen cars. Analysis was made by an online car magazine in Danish and compare value loss of used cars across makes and over 4 year period.
Well, in November 2010, I bought a brand new Volkswagen Touran (model 2011). Not long time after I bought the car, I started noticing the strange behaviour when it would shift gears. This was my first DSG car, manual transmission with automatic gear changing; So I didn’t know what to expect and it was snowy so I contributed the behaviour to slippery surface.
While I had the car for replacement of dual clutches, dealership where I bought the car, called me in and says that they were given green light to replace mechatronic unit on my car. So now the mechatronic is being replaced as well. There is not much else, left in regard to gearbox to be replaced. Problem is still there. Jerky/shaky and uneven gear shifting.
Traded my VW Passat 2004 in for VW Touran 2011.
Picked up the key for the brand new car and got small bottle of champagne and couple of glasses to celebrate it.
Mileage: 3 km