Volkswagen has been and will continue to actively cooperate with the competent authorities. Volkswagen will launch a voluntary recall for DSG issues. Details in regards to the recall, Volkswagen will be announced in the near future. Original Link from VW China :: http://www.vw.com.cn/en/corporate_information1/news/NewsIndex.suffix.html/News2013~2FNews_2013_6.html More on a subject of defective DSG gearboxes in China :: http://www.chinadaily.com.cn/business/motoring/2013-03/16/content_16313553.htm and http://www.chinadaily.com.cn/business/motoring/2013-03/18/content_16317719.htm
A consumer in France, filed a lawsuit against VW, for troubles with DSG7 gearbox, and won. Interesting thing is, that his/hers problems with DSG7 are identical to mine. Here is the verdict, the most important parts. (Translated by Google Translate) Receives a request for declaring the cancellation of the sale of a motor vehicle VOLKSWAGEN […]
While I am waiting for the verdict of my complaint to danish authority for car complaints, I have discovered an article from Teknikens Värld (Swedish car mag). This article is rising an important point in the defective DSG7 gearboxes from VW. Some taxi companies in Sweden, have been advised, by VW, not to buy models […]
Oh well … it lasted for a 6 months and problem is back again … Just like, the last times. They claim to have fixed it, and it lasts for few weeks, sometimes months and it’s back again …
Last night, I was driving and felt the grinding noise and shaking, again. I thought to have heard the noise before, very faintly but tried to convince myself, that it was mine imagination. This time it was no mistake what it was. Drove for few kilometers and on an intersection after a full stop, it started to grind and shudder. Glanced at the odometer, and saw, 47.502 km. Which is about 4.500 km since VW claimed to have fixed the problem, and there was nothing wrong with the car.
Difference now is, I have case against them, and can’t complain about it, while this is going on. And the car is out of warranty, but VW ensured me that there is still two year warranty on parts they already replaced. So If it turns out it is still the same parts that are breaking, warranty will hopefully cover it. Unless they decide to replace something else now, or… after the legal proceedings are done.
In short: Volkswagen Taiwan extends warranty period to 5 years and unlimited mileage, for all owners of VW cars with DSG7 gearbox. Here is Google Translate, translation of the statement. Taiwan market will be extended to the DSG gearbox warranty period from the existing four-year unlimited mileage five ‧ Taiwan market for cars equipped with the […]
Last time I spoke to my VW Service Partner and VW Importer for Denmark, they wanted to find a reference car to see if this car has the same noise, and if it behaves the same way as mine does. I guess they are hoping to prove to me, that this car/model is supposed to do this. […]
So, the authority I complained to regarding my vows with my VW and its DSG7 gearbox, finally got the dealership to respond to my complaints. And basically, they do not see it as their responsibility. Case is not done, and is now up to the authority to decide what should be next step in the process. […]
The other day, in my inbox I found a newsletter from Volkswagen Denmark, which I subscribe to, and theme is praising the VW cars for their used car values. They are praising mostly Golf, but also in general all Volkswagen cars. Analysis was made by an online car magazine in Danish and compare value loss of used cars across makes and over 4 year period.
As agreed last time I spoke to the Service Partner, where they are looking to find a reference car to compare it to mine. No news yet and they are not going to anything before they can find this reference car.
While we are waiting, I have finally decided to file a complaint to Danish officials. So we will see what comes out of this.
I wanted to comment on few things regarding Volkswagen’s conclusion on my problems with DSG7 gearbox. After replacing a DSG7 gearbox, flywheel, dual clutches (twice), mechatronic (reset twice and replacement once) the car/gearbox is still making grinding noise and shuddering/juddering and having uneven acceleration on periodical basis. They (VW) concluded that this is “Serial Production […]