Few days ago, I’ve been notified about some reports that VW Denmark has issued ex gratia on DSG7 gearboxes. According to the rumours, which I was not able to confirm just yet, it will cover DSG7 gearboxes not older than 6 years, or 200.000 kilometers. Al though it is not warranty, this could be positive […]
In the last few months, some major media, here in Denmark, reported on DSG7 problems, and had interviews with PR-reps from VW Denmark. VW Denmark is not budging in DSG7 problems. Journalists were mostly asking same questions, and getting the same answers. Or, perhaps VW Denmark only answered on selected questions. But, common theme in the articles […]
Just sent yet another mail, asking for updates.
Last time I spoke to them on the phone, they told me, that they are not going to do anything unless they can find this “reference car” that matches my model. Deadline for this was on November 9th, but they extended it indefinitely. Wanted to know if I am waiting for this car till kingdom come or what?
UPDATE: Got the reply. They are doing nothing, as result of my complaint to Authority for car complaints (or whatever it is called in English :-)) …
Which is understandable. But I would still prefer, they tried to fix this, in stead of waiting for somebodies conclusion on, if they should have sold me the car or not.
So for now, there is nothing but wait…
Well, in November 2010, I bought a brand new Volkswagen Touran (model 2011). Not long time after I bought the car, I started noticing the strange behaviour when it would shift gears. This was my first DSG car, manual transmission with automatic gear changing; So I didn’t know what to expect and it was snowy so I contributed the behaviour to slippery surface.