Sent an mail to VW Denmark

Sent an email  to VW Denmark, requiring action as I do not think they are being honest in the matter. They claim to be a “serial production standard”, but it doesn’t make any sense of this being the issue.

6 Comments

  1. I am Malaysian. I have problems with my gearbox(confirmed by VW). Had car for aist 2.5 years, done aist 49,000 km. car in VW workshop for 20 days,still waiting.

    • Hi Chu,

      Good luck with the repairs.
      My car has similar mileage as yours. Had it for about 2,5 yrs, and 49.500 km.
      keep me and everybody else informed about progress.

  2. I am Malaysian. I have problems with my gearbox(confirmed by VW). Had car for aist 2.5 years, done aist 49,000 km. car in VW workshop for 20 days,still waiting.

    • Hi Chu,

      Good luck with the repairs.
      My car has similar mileage as yours. Had it for about 2,5 yrs, and 49.500 km.
      keep me and everybody else informed about progress.

  3. VW just released my car after 4 and a half weeks in their workshop but will not issue any documents about why it took so long to get the mechatronics fixed.Verbal Requested for extension of warranty for that part was turned down.
    Co-incidentally,the day I received a letter from VW Malaysia telling me to send my car in for replacing the mechatronis part FOC,the VW workshop call me my car is ready to delivery!!! The letter says it should take only 3 hours for the replacement!!! Mine was in for 4 and a half weeks!!!
    We must find a way to get 10 year warranty from VW Malaysia like those in CHINA!!!

  4. VW just released my car after 4 and a half weeks in their workshop but will not issue any documents about why it took so long to get the mechatronics fixed.Verbal Requested for extension of warranty for that part was turned down.
    Co-incidentally,the day I received a letter from VW Malaysia telling me to send my car in for replacing the mechatronis part FOC,the VW workshop call me my car is ready to delivery!!! The letter says it should take only 3 hours for the replacement!!! Mine was in for 4 and a half weeks!!!
    We must find a way to get 10 year warranty from VW Malaysia like those in CHINA!!!


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